Correspondence

Correspondence

Letters mailed to inmates must contain the inmate's full name as part of the address. Pictures are limited to 3 per incoming envelope, 4x6 or smaller. The jail will not accept certain items through the mail. Restricted items include parcel packages, oversized cards, letters with any type of stain, crayon markings, glitter, obscene or pornographic materials, personal checks, cashier’s checks, money orders, cash, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher.

Mail should be addressed in the following manner:

INMATE'S NAME
Pottawattamie County Jail
1400 Big Lake Rd.
Council Bluffs, IA 51501

Telephone Calls

Most inmates have daily access to telephones in their housing units. Inmates cannot receive incoming telephone calls, and no messages for inmates will be taken by Detention staff unless it is a verifiable emergency. Inmate telephone and visitation services are provided through Encartele/Cidnet. You will be required to set up a communication account. Accounts can be created by going to the Cidnet Public Portal.

Accounting and commissary services are provided through Stellar Services, LLC. To add additional funds to an inmate's account, please visit the JailATM website.